Frequently asked questions
Everything about finding a doctor, booking a free appointment and leaving a review on Qued.
Is booking an appointment on Qued free?
Yes. Searching doctors and clinics and booking an appointment on Qued is completely free for patients. Any consultation fee, if applicable, is decided and collected by the clinic or doctor directly.
Do I need an account to book?
No account is needed to search or start a booking. When you confirm your appointment, we create a free patient account for you using a one-time code sent to your email.
How long is an appointment slot?
Every appointment slot on Qued is 15 minutes. Doctors and clinics can open or block time as they wish, but slot length stays consistent so you always know what to expect.
Can I book a home visit?
Home visits are available only when a doctor or clinic has switched the option on. If you see the home visit choice, you can pin your exact address on the map and add flat, floor and landmark details for the doctor.
How do I get directions to a clinic?
Every clinic and booking has a Get Directions button that opens Google Maps with the clinic's exact location, so you can navigate with the app you already use.
Can I cancel or reschedule?
Yes. Open My bookings, choose the appointment and pick Cancel or Reschedule. The clinic is notified automatically.
How do reviews and ratings work?
After an appointment you can rate the doctor and leave a review. Reviews are shown publicly without your full name, and you can filter and sort search results by rating.
Will I get a reminder before my appointment?
Yes. Install the Qued app on your phone and reminders pop up before your appointment. Your booking is also added to your phone or Google calendar when you book.
How do I add my clinic or practice to Qued?
Use the Contact us form and tell us your clinic name, city and contact details. We set up your clinic dashboard, doctor profiles and staff access.
How is my information protected?
Your details are visible only to you and to the clinic you book with, and clinic staff see only what their permissions allow. Read the Privacy Policy for the full picture.
Still stuck? Read the How to use Qued guide or contact us.