Qued

How to use Qued

Short guides for every part of Qued — booking free appointments, running a practice and managing the platform.

For patients — book a free appointment

No account needed to start. You only confirm your identity at the last step.

  1. Open the home page and search by doctor name, speciality, clinic, state or city.
  2. Narrow results with the speciality, rating, distance and location filters, or sort by rating or distance.
  3. Open a doctor or clinic to see address, phone, speciality and patient reviews.
  4. Pick a free 15-minute slot, choose a clinic visit or, where offered, a home visit.
  5. Fill in your name, mobile number and email, then confirm with the one-time code sent to your email. Your free patient account is created automatically.
  6. Your appointment is added to your calendar, and a popup lets you share the details on WhatsApp.
  7. Use My bookings to view, cancel, reschedule, get directions or leave a review after the visit.

For patients — install the app and get reminders

The installed app gives you reminders and one-tap access.

  1. Tap the orange Install app button in the menu, on the home page or in the popup.
  2. On iPhone, use Share then Add to Home Screen. On Android, accept the install prompt.
  3. Allow notifications so reminders pop up before your appointment.

For doctors

Manage your profile, calendar and patients from the doctor area.

  1. Sign in and open your profile to add speciality, qualifications, photo and about text.
  2. Set your weekly availability — slots are automatically split into 15 minutes.
  3. Block time for leave, surgery or breaks so no one can book those hours.
  4. Switch home visits on only if you want to accept them; patients cannot request them otherwise.
  5. Review upcoming bookings, confirm or cancel, and set when reminders should pop up.
  6. Open a home visit booking to see the exact address, flat and landmark details, with a Get Directions button.

For clinics

Run locations, doctors, staff and reports from the clinic dashboard.

  1. Complete your clinic profile and pin each location on the map so patients get accurate directions.
  2. Add doctors and link them to locations and timings.
  3. Invite staff by name, email and mobile and give each person a role.
  4. Fine-tune permissions per person: bookings, availability, blocking time, fees, patient details, payments, refunds and reports.
  5. Track bookings, payments and reports from the dashboard.
  6. If you reach your user limit, contact the platform administrator to raise it.

For platform administrators

Admin tools cover the whole platform.

  1. Manage users, doctors, clinics, roles and custom permission sets.
  2. Set each clinic's maximum user count and raise limits on request.
  3. Import and enrich the doctor and clinic directory from online sources, then edit, hide or delete listings.
  4. Oversee bookings, payments, refunds, reviews and map settings.

Question not covered here? See the FAQ or contact us.